OBJECTION HANDLING

Group Sessions

What is objection handling?

If you are into sales, then you must be familiar with situations where your prospect shows resistance or presents a concern about the product or service you are trying to sell. This objection can be expressed either by clearly arguing, giving excuses or heading away from the sale in any way, such as:

  • "I like it, but I just need to think about it"

  • "Could you send information over so that I can process everything?"

  • "I’m just not interested"

  • “Let me speak to my partner and I’ll get back to you”

Your response to such situations in a way that persuades the prospect and allows the deal to move forward is called objection handling.

Why is it so important?

When you are faced with any objection in your personal or professional life, you only have a split-second to choose what to say. If you choose the wrong words or use the incorrect tone, there is no turning back.

Any inadequate preparation for those awkward moments can be frustrating and can lead to constant negative feedback, converting to a low self-esteem, low confidence and lack of motivation to carry on.

Mastering objections plays a vital role in the accomplishment of both your professional and personal goals.

Who is this session for?

This session is ideal for salespersons and other professionals or small teams who deal with sales and customer service, or simply try to promote their products or services. Also suitable for students and individuals who often face situations where they feel stressed or frustrated because they can't handle objections from the people in front of them.

IdealCoaching will show you the simple ways to add more tools to your toolbox, to ensure you smash any objection thrown your way… and successfully!

What does this session include?

During our sessions, you will learn how to:

  • Understand your prospect’s verbal and non-verbal communication during an objection

  • Master your body language in objection handling situation

  • Follow certain steps that will help you persuade your prospect and close the deal

  • Project and increase confidence during sales and other objection handling situations

  • Increase your worth

What are the benefits of attending group sessions?

As part of a group, you have the opportunity to:

  • Meet new people and network

  • Take part in practical "real life" sessions and assignments

  • Keep yourself motivated

  • Get a special discount on other IdealCoaching seminars, workshops or 1-1 sessions

Group session details

  • Group size: 4-8 individuals

  • Location: IdealCoaching offices

  • Number of sessions: 5 weekly sessions

  • Session duration: 1.5 hrs

  • Investment: €45 per session (payment made prior to session)

  • Discounted price if all sessions are paid upfront: €200 from €225

  • Assessment method: Assignment (Session 5)

  • IdealCoaching certificate will be awarded upon successful completion of the assignment

IdealCoaching is a way of life. Time to ignite YOUR greatness.

The IdealCoaching Group © 2020 

# 121 Prodromou Street, Hadjikyriakeion  Building,

4th floor, Strovolos 2064,

Nicosia, Cyprus